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BBB Knows Who’s Been Naughty or Nice

We are the original go to site for unbiased, neutral and objective information on thousands of companies throughout the nation. Whether you need advice on making a seasonal purchase or help finding a contractor to work on your Derecho repairs, contact the BBB.

The thing that sets the BBB apart from the myriad of sites where consumers post their experiences is its long standing dispute resolution process. So far in 2020, the BBB serving the Corridor has received over 4700 complaints. We don’t just report problems---we help solve them!

Through the support of BBB Accredited Businesses, BBBs work focuses on a trustworthy marketplace by maintaining standards for truthful advertising, investigating and exposing fraud against consumers and businesses, and providing information to consumers before they purchase products and services and, as noted, complaint handling if problems are encountered with those purchases.

To join the BBB a business must meet and maintain BBB Standards, including a commitment to trust, advertising honesty, truth, transparency as well as the honoring of promises, being responsive to disputes, safeguarding privacy and embodying integrity. The BBB Accreditation Seal shows a commitment to ethical business practices, integrity and customer service.

Our goal is to help you find businesses, brands and charities you can trust. We are passionate about fulfilling this goal because we believe that trust amongst consumers and businesses is vital to a healthy and productive community. And we love our communities because we all know that living in the Midwest is more than just a location, it’s a way of life.

Founded over 100 years ago, BBB business profile reports and the complaint portal are available at www.bbb.org. BBB operations professionals are also available to assist the public at our Iowa toll free number, 800-222-1600.

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